Physical and Occupational Therapy Office Manager - Virtual Assistant
Physical and Occupational Therapy Office Manager - Virtual Assistant
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Job Description
This is a remote position.
Virtual Rockstar is looking for a proactive and detailoriented Physical and Occupational Therapy Office Manager to help ensure the smooth and efficient operation of our client s clinic. This role is essential in supporting our client s therapists and families managing administrative and operational tasks and contributing to the overall success of the practice.
About our client:
Adaptive Pediatric Therapy is a childcentered practice that provides exceptional physical and occupational therapy services to children of all abilities. Our mission is to empower children to reach their full potential by offering individualized therapy in a compassionate collaborative environment. We believe in teamwork continuous learning and delivering the best care to both our patients and their families.
Responsibilities:
Insurance Verification & Authorization: Verify patient insurance eligibility obtain prior authorizations and resolve claim issues with insurance companies.
Phone Communication: Manage incoming calls return missed calls and ensure timely communication with patients families and insurance companies.
Patient Communication: Provide compassionate support to children and families addressing questions regarding billing insurance and appointments.
Administrative Support: Handle scheduling email management new patient intake supply ordering and general office administration.
Billing & Reporting: Generate invoices track payments and assist with financial reconciliation and reporting.
Compliance & RecordKeeping: Ensure accurate record maintenance HIPAA compliance and proper documentation of all communications.
Team Support: Assist with marketing efforts employee onboarding provider scheduling and other clinic needs.
Technology Management: Research and implement new software and technologies to improve clinic operations.
Requirements
Preferred background in Physical Therapy (PT) or Occupational Therapy (OT) or experience in medical administration.
Proficiency in Fusion EMR Google Workspace and Notion preferred.
Strong organizational skills attention to detail and ability to manage multiple tasks effectively.
Excellent written and verbal communication skills.
A passion for helping children and a commitment to creating a positive collaborative workplace culture.
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Employment Type
Full Time
