Work Schedule:
This hybrid role offers a flexible work arrangement requiring inoffice attendance on Tuesdays and Wednesdays with the option to work remotely for the remainder of the week (subject to occasional business needs). During the first 30 days candidates must report to the Mount Laurel NJ office for training. Standard working hours are 8:30 AM 5:00 PM with potential adjustments to 9:00 AM 5:30 PM based on business requirements.
Key Responsibilities:
- Conduct heavy outbound B2B collections calls managing accounts and resolving payment issues.
- Provide exceptional customer service while interacting with the clients business clients.
- Leverage accounting and cash application expertise to process and reconcile payments.
- Maintain accurate records and generate reports using Excel and Word.
- Collaborate with internal teams to resolve leasingrelated queries and disputes.
Requirements:
- Experience:
- Proven track record in B2B collections with leasing experience (no thirdparty collections experience).
- Solid understanding of accounting principles and cash application processes.
- Skills:
- Strong written and verbal communication.
- Exceptional customer service and interpersonal abilities.
- Proficiency in Excel and Word for data management and reporting.
- Education:
- A degree in Finance or Business is preferred.