Commercial Assistant

Roles and responsibilities

Create and monitor sales invoices / Payment applications, including manual / system invoices, for contracts, with accuracy in billing.
Regular update of Statement of Accounts for running projects,
Regular payment follow up with Customer,
Provide booking details to Accounts / update collection file on server.
Co-ordinate with AR / Accounts Team for System Adjustment of receivables / advance / retention amounts, etc.
Maintain and update Bank Guarantee Register, and other Project Securities,
Apply for Bank Guarantees and further follow up with customer for submission and return of Bank Guarantees,
Generate monthly performance reports for Accounts Receivable (AR)
Assist in controlling and analyzing financial reports on a monthly / quarterly basis, providing support to commercial project management.
Support in the budgeting and forecasting processes, contributing to the financial planning of the organization.
Support commercial matters to achieve business targets will be a crucial part of your responsibilities.

1. Administrative Support

• Assist in managing day-to-day commercial operations.
• Prepare and maintain commercial documentation, including contracts, quotes, and proposals.
• Handle correspondence with clients, suppliers, and internal teams.
• Organize and maintain records, databases, and filing systems.
• Coordinate meetings and communications between the sales and commercial teams.

2. Customer Relationship Management

• Act as the first point of contact for clients and customers.
• Assist in responding to customer inquiries, providing product information, and addressing concerns.
• Help prepare customer orders, track deliveries, and ensure customer satisfaction.
• Support in managing customer accounts and maintaining strong, positive relationships.

Desired candidate profile

• Bachelor's degree in Business Administration or accounting or any equivalent field of finance.
• 3 - 5 years of experience in finance/accounting.
• Excellent knowledge of MS Office, Outlook, Windows, Excel (V lookup / Pivot Table / preparing different analysis report), Word, and PowerPoint.
• Charming person with excellent work ethic, Team player combined with a professional attitude and strong communication skills.
• Ability to work autonomously and effectively collaborate with colleagues from different site / HO.
• Proficiency in prioritizing tasks and time management.
• Fluency in English language both written and spoken.
• Strong Communication Skills: Ability to interact with clients, colleagues, and external partners clearly and professionally.
• Organizational Skills: Ability to manage multiple tasks and deadlines effectively.
• Analytical Skills: Ability to gather data, perform research, and analyze trends or performance metrics.
• Attention to Detail: Accuracy in preparing contracts, quotations, and financial documents.
• Knowledge of Business Operations: Familiarity with sales processes, customer relationship management, and general business practices.
• Technical Proficiency: Competence in office software (e.g., MS Office), CRM systems, and other business tools.