Reservation Manager
Reservation Manager
Posted on :
17-11-2024
Employer Active
1 Vacancy
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Job Description
What is in it for you:
- The Reservation Manager is responsible for optimizing the hotels and RGI (Revenue Generation Index measuring the hotels position as compared to the competition) sales revenue.
- Close interaction with the hotels senior management.
- Takes part in determining budget and strategy & is accountable for its implementation.
- He is responsible for pricing strategy and for optimizing inventory.
- Must provide a global perspective on Revenue Management to the whole hotel.
- Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.
- Managing staff and ensuring smooth day to day activities for reservation department
- Attend trainings as per schedule.
- Show fullest cooperation and respect within the team and other departments.
- Is aware of the daily activities and has product knowledge of all the hotel facilities
- Supports the budgetary process and the yearly strategy.
- Devises the yearly budget per segment per day.
- Determines sales strategy.
- Determines yearly rate tables for all market segments.
- Develops and steers the hotels Revenue strategy.
- Prepares forecasts and chairs the Revenue meeting
- Determines and implements pricing strategies and circulates the recommendations
- Nurtures relations with internet partners
- Updates rates and restrictions throughout all distribution channels
- Collects integrates and studies market and competition data on a daily basis
- Produces benchmarking GDS performance and other reports.
- Maintains work systems and tools.
- Maintain the revenue reporting system and analyze reservation patterns.
- Staying up to date on any software or data management trends.
- Be totally familiar with hotel products rates and promotions at all times. Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes
- Provide ongoing market intelligence by monitoring business sources and segments.
- Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
- Assist the Assistant Director of Revenue in pursuing new market segments to secure sales and prepare proposals for consideration.
- Positive communication of the hotel image to existing and potential customer at all times.
- Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
- Report on trends in the industry and local markets.
- Attends the hotels revenue meetings as scheduled.
- Be well groomed to the standards laid down. Insist on the same standard for your employees.
- To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
- Maintains a monthly overview of vacation and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of P&C.
Qualifications :
Your experience and skills include:
- Minimum of 45 years experience in 5* hotel.
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills both written and verbal required.
- Be committed to exceeding guest expectations
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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