Front Desk Receptionist
Front Desk Receptionist
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1 Vacancy
Job Description
Front Desk Receiptionist
- PHONES Utilizing excellent customer service answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.
- PHONE LOG Calls received will be entered into a log.
- VOICEMAILS Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.
- GUESTS/VISITORS/CAMERAS Greet guests/visitors in a courteous manner ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors.
- CONTACT LISTINGS Maintain a current contact listing for the agency and important numbers listing.
- PACKAGE DELIVERIES notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk.
- SCANNING back up for assisting with scanning old paper files into an online electronic software system.
- ADMINISTRATION various administrative assistance duties as needed.
- Training provided for all systems. Knowledge of MS Office recommended.
Employment Type
Full Time
