We are seeking a Systems Engineer Cloud to manage support and expand cloud service portfolio. This role includes configuring cloud environments handling customer support and consultation and collaborating with internal teams to enhance service functionality. You will work on innovative cloud projects contributing to the optimization and integration of solutions that support diverse clients.
This position is fully remote within Germany with occasional travel required.
Key Responsibilities
- Administer support and implement our cloud portfolio (e.g. Cloud PURE Zoom Five9 ThinkOwl).
- Configure Freeswitch FusionPBX databases and other necessary components.
- Ensure seamless operation and ongoing enhancement of our cloud solutions.
- Provide technical guidance and support to clients for cloud service integration.
- Work with internal teams to optimize and roll out new functionalities.
- Plan and execute implementations within the SBC landscape.
- Install configure and administer virtualized environments such as VMware Windows and Linux.
- Handle technical incidents changes and projects in SIP and Session Border Controller environments.
Essential Skills and Qualifications
- Bachelors degree in Computer Science Information Technology or related field.
- At least 3 years of experience in telephony and cloud environments.
- Knowledge of SIP SBC proxy configurations Linux and databases.
- Familiarity with MS Office tools especially Outlook Excel and Word.
- Technical support or service desk experience with ticketing systems is advantageous.
- Customerfocused with strong service orientation.
- Proficiency in both spoken and written German (C1) and English.
- Drivers license (Class B).
- Willingness to participate in oncall support.
Benefits of Joining
- Competitive salary and bonuses.
- Opportunity to work remotely with flexible working hours.
- Access to Urban Sports or Hansefit memberships teambuilding and employee events.
- Opportunity to work on innovative cloud solutions with a focus on service optimization for a variety of clients.
- Personalized development and training in cloud technologies with crossfunctional collaboration.
- Take advantage of companysponsored mobility and employee discounts.
- Tailored training programs and retirement benefits.
- Exciting teambuilding activities within a collaborative and dynamic environment.
Application Process
We invite driven cloud professionals eager to innovate and enhance our systems to apply. Please submit your CV and a cover letter detailing your cloud engineering experience and passion for scaling infrastructure. Click Apply Now to advance your career in a remotefriendly company focused on cuttingedge cloud solutions.
Commitment to Diversity and Inclusion in Our Company
We are proud to be an equal opportunity employer committed to providing a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences as we believe diversity drives innovation and growth within our teams.