Culture and Communication Trainer
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Job Description
In Collaboration We Are Seeking an EnglishSpeaking Culture and Communication Trainer to Join Our Egypt Team!
Partnering with a premier Outsourcing/BPO consultancy were excited to onboard a Culture and Communication Trainer with an authentic connection to Englishspeaking cultures. This role is perfect for someone who has lived in the UK Northern Ireland or other Englishspeaking regions immersing themselves in the local culture dialects and customs. Your insights and experiences will play a crucial role in shaping our crosscultural training initiatives for a diverse workforce.
Position: Culture and Communication Trainer
Location: Cairo Egypt or Alexandria Egypt
Employment Type: FullTime
Duties and Responsibilities
- Design & Deliver Training: Develop and facilitate training programs that enhance communication skills cultural sensitivity and crosscultural awareness with a focus on Englishspeaking employees.
- Create Engaging Content: Build interactive training materials from presentations to elearning modules that effectively support diverse learning needs.
- Conduct Interactive Sessions: Lead both inperson and virtual training sessions promoting active engagement and ensuring key concepts are understood.
- Collaborate with Teams: Partner with various departments to assess training needs and create learning solutions that align with organizational goals.
- Evaluate & Improve Programs: Use feedback assessments and performance data to continuously enhance training programs.
- Offer Personalized Coaching: Provide oneonone support for employees addressing specific communication or cultural challenges as they arise.
- Stay Updated: Keep current with trends best practices and cultural nuances in the BPO industry particularly those impacting Englishspeaking markets.
- Support New Hires: Guide new employees through cultural orientation and language support setting them up for success from day one.
Requirements
- Fluency in English (native or nearnative) is essential.
- Bachelors Degree in Communication Intercultural Studies Education or a related field; Masters degree preferred.
- Proven experience as a trainer or facilitator in multicultural settings.
- Deep understanding of Englishspeaking cultures communication styles and business etiquette.
- Exceptional presentation and facilitation skills with the ability to engage and motivate diverse audiences.
- Experience with instructional design and curriculum development is a plus.
- Strong interpersonal skills building rapport with employees at all levels.
- Adaptability to modify training methods to suit various learning styles and cultural backgrounds.
- Proficiency in MS Office Suite with LMS or elearning platform experience preferred.
- Certification in training or coaching (e.g. CTT CPLP ACC) is advantageous.
What We Offer
- Competitive remuneration based on experience skills and performance
- A positive and collaborative team environment
- Tools resources and mentorship to support your professional growth
- A range of additional benefits
If youre passionate about cultural connections and communication excellence wed love to have you join our team in Egypt!
Employment Type
Full Time
