Workday Analyst
Workday Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
In This Role Your Responsibilities Will Be:
- Provide Tier 2 functional support for Workday addressing and resolving user issues and inquiries.
- Troubleshoot and resolve complex system issues related to Workday modules such as HCM Recruit Compensation Talent and Learning.
- Collaborate with Tier 1 support IT HR COEs and other groups to escalate and resolve issues as needed.
- Conduct root cause analysis and implement solutions to prevent recurrence of issues.
- Assist in the configuration and maintenance of Workday modules to meet business requirements.
- Develop and deliver training materials and sessions for endusers to improve their understanding and use of Workday.
- Participate in system upgrades testing and implementation of new features and functionalities.
- Maintain documentation of support activities issue resolutions and system configurations.
- Stay updated on the latest Workday updates industry trends and standard methodologies to provide informed support and recommendations.
For This Role You Will Need:
- Bachelors degree in Information Technology Human Resources Business Administration or a related field.
- Minimum of 23 years of experience in Workday functional support or a similar role.
- Strong knowledge of Workday modules including HCM Recruit Compensation Talent and Learning.
- Excellent problemsolving and analytical skills.
- Good communication and interpersonal skills with the ability to interact effectively with endusers and technical teams.
- Ability to work independently and as part of a team in a global and extremely fastpaced environment.
- Experience with system configuration testing and implementation.
Preferred Qualifications That Set You Apart:
- Workday certification is a plus.
- Experience of working in a multinational environment.
- Other foreign languages are a strong plus.
Employment Type
Full Time
