drjobs Event Manager

Event Manager

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1 Vacancy
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Job Location drjobs

Durham - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Reports To: Food & Beverage Director

Supervises: Event staff of approximately 15 teammates

General Purpose: The Event Manager coordinates the overall planning and execution of events that are scheduled in the hotels event spaces. Working with the Event Sales Manager and Executive Chef the Event Manager guides clients in planning all aspects of their events from menu to dcor and leads the Banquets & Catering team in fulfilling and exceeding the clients vision and expectations.

Specific Responsibilities:

  • Ownership of all events from planning to execution with guidance and oversight from Director of Food & Beverage.
  • Work directly with clients to plan all details of their event including but not limited to: menus setups and floorplans AV needs timelines etc.
  • Creates innovative setups menus and functions for groups.
  • Ensures successful events exceeding client needs and company profitability guidelines.
  • Plans and executes all 21c/inhouse events and assists in offsite events as needed.
  • Overall Knowledge of product/services
    • Answers questions from clients confidently
    • Sells items and services that we offer and are able to execute successfully
    • Generates creative and innovative menus while working closely with our Chef
  • Coordinates with Event Sales Manager & Executive Chef to ensure profitable bookings.
  • Evaluates each piece of catering business with Event Sales Manager to ensure business can be properly serviced.
  • Assists Event Sales Manager with incoming client inquiries and develop relationships with new clients including:
    • menu selection
    • audio visual needs
    • event space set up
    • logistics and timelines
    • special requests
  • Develops strong communication with Executive Chef and Food & Beverage team.
  • Develops a preferred vendors list and maintains vendor relationships.
  • Other duties as assigned by your supervisor or manager.

Event Management

  • Handson management of events to ensure success including but not limited to: setting up tables running food making drinks running AV equipment etc.
  • Works with the onsite contact and assist with any requests in a professional and courteous manner
  • Maintains and implements efficient set up & tear down details and processes.
  • Upholds & Improves 21c Service Standards
  • Monitors server hours/overtime
  • Organizes return of any rental equipment
  • Lead & Manage Event Captains and Event servers & bartenders

Communication

  • Maintains a good working relationship with guests groups as well as leaders and teammates from other departments.
  • Demonstrates clear concise written and verbal communication skills with team.
  • Adheres to deadlines for both clients and internal departments.
  • Maintains lines of communication between B&C and restaurant.
  • Expert & Cheerleader for all things 21c. Can easily talk with guests about hotel restaurant museum and events.

Financial/HR

  • Follows accounting processes in regard to revenue reporting ensures all events are reported and accounted for correctly
  • Review Daily Revenue Report for accuracy of covers revenue and categorization
  • Expenses controlled to budget and reconciled correctly according to accounting procedures
  • Review General Ledger and reconcile with Checkbook
  • Conducts interviews hires B&C team implements training evaluates team on regular basis
  • Tracks team calendar & write schedule for Event team
  • All HR (People Culture) processes followed for team including:
    • Personnel Action Forms up to date on all teammates
    • Review Event team time clock activity for accuracy weekly

Administrative

  • Maintain & Update Delphi regarding events menus etc.
  • Upkeep of all signage menus food labels etc.
  • Inform 21c Management Team of daily events and specific needs for events
  • Update posted BEOs for internal teams
  • Provide clients with quick and informative responses to all event inquiries
  • Lead weekly BEO meetings
  • Distribute finalized BEOs each Thursday to BOH Teams and all boards
  • Inventory B&C supplies and place orders for upcoming week of B&C events (linens a/v soda etc.)
  • Perform accurate inventory of China/Glass/Silver/Serveware and work with F&B Director to order as needed
  • Assist with B&C Executive Summary
  • Develop and lead quarterly Event team trainings

Qualifications :

 

  • Requires advanced knowledge of Event Planning.  May require considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information.
  • Competent with Windowsbased computers and Microsoft Office and familiar with industry standard software.
  • Demonstrated management skills
  • Demonstrates enthusiasm for all things 21c

    Must pass a background check

Physical Requirements:

    Must be able to stand and walk for long periods of time.

  • Must be able to carry full service tray comfortably.

    Must be able to lift at least 50 30 pounds.

Education/Formal Training:

  • Fouryear college degree preferred

Experience:

  • At least two years working in Event Planning/Management


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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