Danish Customer Support Agent - Dublin Ireland
Danish Customer Support Agent - Dublin Ireland
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Job Description
Travel to vibrant Dublin and work with some of the worlds most famous brands!
How would you feel if your office was nestled in the heart of a city known for its warm welcoming atmosphere and rich history Picture yourself in Dublin where cobblestone streets lead to cozy pubs stunning architecture and lush green parks all within reach.
With a bustling arts scene vibrant nightlife and a growing tech industry Dublin is a captivating city that blends modern energy with oldworld charm. Theres always something to explorefrom the iconic River Liffey to historic landmarks and festivals that draw people from around the world.
Come join our dynamic Customer Care team in Dublin and experience everything this exciting city has to offer!
Our client
Our client is a global leader in outsourcing providing customer acquisition management customer care technical support debt collection and social media services. They operate in 88 countries serving 170 markets and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Ireland!
Job Description
As a Customer Support Agent your role is together with your team to handle customer issues in a friendly effective and professional manner via email chat and phone.
- Be creative friendly and solutionoriented with customers and colleagues
- Understand the need to meet expectations rise above them and go that extra mile for customers
- Show a flexible approach to working in a changing and fastgrowing environment.
- Work with some of the worlds most respected brands
Requirements
- Being fluent (C2 level) in the Danish language
- Good knowledge of English (B1B2 level) required
- Computer skills (basic skills mandatory advanced skills like coding preferential)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal written listening skills
- Proactive and quick learner able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- EU citizenship or work permit for Ireland
What you are offered
- Complete relocation package that includes: refunded airline ticket free accommodation in their company apartmentthroughout the employment
- Fixed monthly salary bonus
- A contract focused on a longterm relationship
- Private Health Insurance
- Professional growth & development opportunities
- Special HR team organizing events sports tournaments parties & trips
Benefits of working in Ireland
Living in Ireland offers a range of benefits: a friendly and welcoming culture breathtaking landscapes from rolling green hills to dramatic coastlines and a strong economy with abundant job opportunities. Ireland is known for its safety low crime rate and high quality of life.
Healthcare and education are welldeveloped and residents benefit from access to the EU market and international travel options. English is the primary language so newcomers can quickly feel at home without needing to learn another language.
Irish employers often prioritize worklife balance and in many cases provide perks like health insurance and pension contributions. Some employers also offer meal allowances or subsidies helping to make daily expenses more affordable.
Employment Type
Full Time
