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You will be updated with latest job alerts via emailJob Description for Process Analyst
Key Responsibilities:
Process Development and Coordination: Work closely with team leads to create refine and document new and existing processes to enhance operational efficiency.
Data Reporting and Analysis: Pull and analyze reports across Zoho platforms and other techstack inuse within the organisation to identify trends insights and opportunities for process improvements.
Timely Documentation Updates: Ensure all documented processes are uptodate and accessible reflecting any recent changes or improvements made to workflows.
Process Improvement and Feedback Gathering: Regularly engage with team members to gather feedback on existing processes identify pain points and propose enhancements.
Data Enrichment Procedures: Oversee data enrichment and accuracy across all relevant platforms to ensure consistency and completeness of records.
Team Communication and Training: Conduct timely meetings to communicate new implementations or changes ensuring that all team members are informed and trained on process updates.
Qualifications and Skills:
Education: Bachelor s degree in Business Administration Operations Management or related field preferred.
Experience: 12 years in process analysis data management or operations ideally within a regulated or consulting environment.
Technical Skills:
Proficiency in Zoho CRM Zoho Books and Zoho Creator.
Advanced Excel skills for data analysis and reporting.
Key Skills:
Strong verbal and written communication skills.
Exceptional analytical and problemsolving abilities.
Detailoriented with a knack for identifying process gaps and inconsistencies.
Ability to work collaboratively across departments and manage multiple projects.
Education
B.Tech, BCA,MCA ,
Full Time