A healthcare company is seeking to hire an AR Specialist/Collections Coordinator. In this seat you will report to the Accounting Manager and focus. Looking for an organized selfstarter with strong communication and computer skills. primarily on collections. This position transition to hybrid once training is complete (3 days in 2 days out). The ideal candidate has 3 years of collections experience has a background handling cash applications and ideally has experience working in the healthcare industry (highly preferred but not required).
Responsibilities:
- Maintain high volume of daily collection calls and email communication with customer base
- Arranging for debt repayment or establishing repayment schedules based on customer s financial situations.
- Constantly following up with customers to ensure a quick and easy repayment process.
- Reconcile unapplied customer payments
- Maintain and resolve customer balances on credit hold
- Report on aged balances to Management monthly
- Resolving unpaid balances advising customer of necessary action steps and useful strategies for repayment.
- Maintaining an updated financial status report for assigned accounts.
- Reviewing the terms of sales service and/or credit contracts with customers.
- Performing various administrative functions for assigned accounts such as recording address changes sorting filing and answering correspondence.
- Locating and monitoring overdue accounts using aging report and an automated system.
Requirements
- MUST HAVE: 35 years experience making high volume collection calls in a fastpaced environment.
- Experience managing an abundant aging report of at least 3500 accounts.
- Great energy and cando attitude.
- Creative problem solver with great customer service skills.
- Strong proficiency in Microsoft Excel & Word.
- Possess a high sense of urgency and be detail oriented.
- In lieu of a Bachelor s degree a minimum of 3 years of equivalent work experience required.
QUALIFICATIONS: A minimum of 5 years of accounts payable experience required Advanced Microsoft Excel skills with experience using formulas/pivot tables, etc. Experience with NetSuite is a plus, requires experience with accounting software Strong ability in managing priorities Strong customer service skills Knowledge of three way matching of purchase orders, packing slips and invoices Ability to perform in a high-growth, fast-paced, collaborative work environment Ideal candidates will have excellent written and verbal communication skills, strong organization skills, thrive in a fast-paced environment and keen attention to details