Job Title Senior Customer Support Associate
Experience 2 Years
Location Chennai
Job Description
We are seeking a Senior Customer Support Associate to join our team in the Administration industry. The ideal candidate will have 13 years of experience in customer support and will be responsible for providing excellent service to our clients. The Senior Customer Support Associate will handle escalated customer inquiries resolve issues and ensure customer satisfaction. This role requires strong communication skills problemsolving abilities and a customerfocused mindset. If you are passionate about delivering topnotch customer support and have the experience to back it up we would love to hear from you.
Requirements
- 13 years of experience in customer support
- Excellent communication skills
- Strong problemsolving abilities
- Customerfocused mindset
Main Responsibilities: Provide comprehensive administrative support to the Accounting team. Perform accurate and efficient data entry tasks, ensuring all data is input correctly. Organize and maintain files, both physical and digital, for easy access and retrieval. Assist in the preparation of reports and other documentation as required by the team. Handle various administrative duties including correspondence, scheduling, and coordinating meetings. Perform other ad hoc duties as assigned by the team leader to support the overall functioning of the department.
Education
High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.