Executive Assistant Technical Support - ZR17703JOB
Executive Assistant Technical Support - ZR17703JOB
Posted on :
13-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
90000 - 90000
Vacancy
1 Vacancy
Posted on :
13-11-2024
Job Description
This is a remote position.
Schedule:
- Mon Fri
- 8 AM to 5 PM EST
- 40 hours per week
- 1 hour unpaid break
Seeking a highly skilled and organized Executive Assistant to support our Director of Operations. The Director oversees multiple managers within the service and project divisions with responsibilities for effective IT support project execution and cybersecurity solution delivery to our clients. Reporting directly to the company owner this role supports a fastpaced dynamic work environment where organizational and technical skills are paramount.
Key Responsibilities
Communication & Organization:
Manage and organize the Director s inbox and handle email correspondence on their behalf ensuring prompt followups.
Coordinate the Directors calendar ensuring all scheduling needs are met while optimizing time management.
Take detailed actionable notes during meetings and promptly update relevant stakeholders.
Data & Reporting:
Compile track and update metrics related to departmental performance.
Generate refine and distribute reports that help the Director make informed operational decisions.
Task Management:
Track priorities follow up on delegated tasks and set up checklists to ensure timely completion.
Support the Director by acting as a point of contact for client and employee communications addressing requests efficiently.
Vendor & Internal Coordination:
Coordinate with vendors on the Director s behalf handling requests invoices and receipt followups.
Manage project timelines and schedules and support interdepartmental communications.
Requirements
Technical Skills:
Minimum of 2 years in Tier 1 technical support with a strong understanding of IT environments and processes.
Minimum of 2 years working with Autotask PSA ensuring familiarity with ticketing and service automation workflows.
Proficiency in Microsoft 365 including Word Excel PowerPoint Outlook Teams and SharePoint.
Organizational Skills:
Exceptional organizational skills with strong attention to detail and accuracy.
Proactive in managing deadlines followups and prioritizing tasks in a fastpaced setting.
Experience with Datto RMM or similar remote monitoring and management tools.
A certification or equivalent technical knowledge.
Project management experience ideally in an IT support or MSP setting.
Technical Skills: Minimum of 2 years in Tier 1 technical support, with a strong understanding of IT environments and processes. Minimum of 2 years working with Autotask PSA, ensuring familiarity with ticketing and service automation workflows. Proficiency in Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. Organizational Skills: Exceptional organizational skills with strong attention to detail and accuracy. Proactive in managing deadlines, follow-ups, and prioritizing tasks in a fast-paced setting. Experience with Datto RMM or similar remote monitoring and management tools. A+ certification or equivalent technical knowledge. Project management experience, ideally in an IT support or MSP setting.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
