drjobs Reservations and Front Office All-Rounder

Reservations and Front Office All-Rounder

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1 Vacancy
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Job Location drjobs

Cairns - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

In this dynamic role youll support both reservations and front office operations while taking on the following responsibilities:

  • Handle guest reservations and inquiries with precision and professionalism
  • Maintain a positive salesdriven approach through phone email and inperson interactions
  • Drive Accors loyalty program by collaborating with front office and reservations teams to meet enrollment targets.
  • Maximize occupancy and rates by identifying upsell and crosssell opportunities
  • Ensure smooth checkin/checkout experiences while prioritizing guest satisfaction
  • Assist with inventory control and rate management to optimize hotel performance
  • Operate phone systems efficiently and support with portering duties as needed

If youre a motivated detailoriented team player ready to make an impact we invite you to apply.


Qualifications :

  • Previous experience in a Front Office or Reservations role
  • Proficiency with Microsoft Office and Opera Cloud is highly advantageous 
  • Demonstrated service orientation with exceptional attention to detail
  • Proven ability to work independently take initiative and thrive in a dynamic environment.
  • Excellent verbal and written communication 
  • Flexibility to work a variety of shifts including weekends and public holidays 


Remote Work :

No


Employment Type :

Parttime

Employment Type

Part-time

Company Industry

About Company

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