Sales Representative - Spanish Speaking ZR17653JOB
Sales Representative - Spanish Speaking ZR17653JOB
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Job Description
This is a remote position.
Schedule: 9:00 AM to 6:00PM New Jersey Time with a 1 hour unpaid break.
About Us: We are a leading provider of machines and their replacement parts & accessories. We pride ourselves on delivering highquality products and exceptional customer service. We are currently seeking a dynamic individual to join our team as a Sales and Spanish Customer Support Representative.
Job Description: The Sales and Spanish Customer Support Representative will be responsible for handling the entire sales process for replacement parts & accessories and providing customer support for Spanishspeaking clients. This role includes managing customer inquiries processing orders providing technical support and conducting marketing activities.
Responsibilities:
- Answer incoming calls routed to the parts support phone tree.
- Respond to partsrelated emails (shared email accounts)
- Provide technical support for parts inquiries in collaboration with the existing sales representative.
- Address voicemails left in the parts voicemail box.
- Handle phone calls from Spanishspeaking customers including taking orders providing quotes and sharing pricing and availability information.
- Create quotes and process orders using the Odoo ERP software.
- Process invoices for sold orders as needed.
- Collect payments for processed orders through various methods (web payment credit card check ACH/wire).
- Manage accounts receivable for parts orders processed by this role.
- Conduct customer checkins to cultivate existing relationships through phone calls and email campaigns.
- Engage in customer outreach to develop new relationships through phone calls and email campaigns.
- Execute email marketing campaigns targeting parts sales.
- Perform telemarketing activities for both customer farming and hunting.
- Provide feedback to the sales team to improve collective decisionmaking.
Requirements
- Proven experience in sales customer service or a related field.
- Strong proficiency in Spanish and English both written and spoken.
- Familiarity with Odoo ERP software or similar systems.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong problemsolving skills and technical aptitude.
- Experience in email marketing and telemarketing.
- Proactive and organized with a keen attention to detail.
- Ability to work independently and as part of a team.
- With commissions
- Permanent work from home
- Immediate hiring
- Steady freelance job
Proven experience in sales, customer service, or a related field. Strong proficiency in Spanish and English, both written and spoken. Familiarity with Odoo ERP software or similar systems. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Strong problem-solving skills and technical aptitude. Experience in email marketing and telemarketing. Proactive and organized with a keen attention to detail. Ability to work independently and as part of a team.
Education
N/A
Employment Type
Full Time
