EN - Sales Manager
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Job Description
The Sales Manager for Mercure Grand Bahrain is responsible for driving the sales activities of the hotel in both the Rooms and Food and Beverage operation while providing support towards the achievement of maximum profitability and growth in line with Accors vision and values and assisting in the execution of sales plans and strategies to expand the customer base.
The Sales Manager reports directly to the Director of Sales with additional reporting responsibilities to the General Manager.
Essential Duties and Responsibilities
- Increases the sales of Mercure Grand Hotel Bahrain and Food and Beverage operations while reaching targets and goals.
- Establishes maintains and expands the customer base.
- Prospects new customers and creates customer loyalty.
- Canvasses customers by phone and organizes site inspections on property.
- Increases business opportunities through various routes by targeting all markets (leisure entertainment corporate).
- Adheres to budgets and prepares monthly/revenue/expense forecasts. Assists in all front office financial operations including group billing verifying rates/discount daily sales reconciliation petty cash and room inventory controls.
- Boosts awareness of Mercure Grand Hotel Bahrain and on the market be present during the main local events.
- In charge of welcoming celebrities VIPs and key accounts representatives.
- Assists in managing competitive intelligence and local benchmarking.
- Compiles and analyzes sales figures.
- Collects customer feedback and guest survey.
- Maintains accurate records of all pricing sales and activity reports.
- Provides timely accurate competitive pricing to maintain maximum profit margin.
- Controls expenses to meet budget guidelines.
Qualifications :
Most have Minimum 3 years as Hotel Sales Manager in GCC .
Your experience and skills include:
Relevant sales experience is an asset
Ability to focus attention on guest needs remaining calm and courteous at all times
Highly responsible & reliable
Excellent communication skills both written and verbal required
Strong interpersonal and problem solving abilities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
