Duties and responsibilities
- Oversee all aspects of training programs ensuring seamless operations from scientific administrative and logistical perspectives. Proactively resolve any issues that may arise during training sessions.
- Liaise and coordinate with various stakeholders involved in the training process including:
Trainers: Confirm scheduling logistical arrangements and ensure adherence to quality standards. Facilitate financial transactions promptly.
Venue/Event Managers: Coordinate appointments logistics and payments to ensure a conducive training environment.
Trainees: Provide clear communication on program details logistics and payment procedures. Administer certificates upon completion.
Suppliers: Coordinate collaborations manage deliveries and ensure timely payments.
Partner Companies and Institutions: Coordinate participant details invoicing and payment processes.
- Maintain ongoing communication with trainers and trainees addressing inquiries promptly and ensuring completion of required documentation. Collate feedback for process improvement.
- Manage the uploading and continuous updating of training program data and participant records on the relevant online platforms.
- Document training sessions through photography and videography adhering to privacy regulations.
- Oversee the design and printing of training materials ensuring quality and timely delivery.
Requirements
- Previous coordination experience required ideally in training or events.
- Ability to write and speak in English.
- Capability to receive international bank transfers and efficiently manage payments to local vendors and service providers to support logistical needs
- Excellent written and verbal communication skills are essential.
- Strong organizational and time management skills are necessary to manage multiple tasks simultaneously prioritize effectively and meet deadlines.
- Keen eye for accuracy in scheduling and documentation.
- Ability to anticipate and address potential challenges during training programs as well as to troubleshoot issues as they arise.
- The capacity to work collaboratively with internal teams external partners and vendors is crucial.
- Proficiency in online platforms and digital tools for data management website updating and social media management.
- A strong focus on customer service and participant satisfaction.
Previous coordination experience required, ideally in training or events. Ability to write and speak in English. Capability to receive international bank transfers and efficiently manage payments to local vendors and service providers to support logistical needs Excellent written and verbal communication skills are essential. Strong organizational and time management skills are necessary to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines. Keen eye for accuracy in scheduling and documentation. Ability to anticipate and address potential challenges during training programs, as well as to troubleshoot issues as they arise. The capacity to work collaboratively with internal teams, external partners, and vendors is crucial. Proficiency in online platforms and digital tools for data management, website updating, and social media management. A strong focus on customer service and participant satisfaction.