Healthcare Management

Roles and responsibilities

Reporting to the Department Head, the successful candidate will be responsible for the development, delivery and evaluation of a broad range of courses within Healthcare Management. S/he will evaluate student progress and manage the resources of the learning environment. The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes and engage in instructional development/improvement plans. All employees are expected to contribute to professional and community life within the College and beyond.
Healthcare Administration Expertise:

In-depth knowledge of healthcare management practices, including hospital/clinic administration, patient care services, and healthcare regulations.
Strong understanding of healthcare laws and regulations, such as HIPAA (Health Insurance Portability and Accountability Act), the Affordable Care Act, and other national/international healthcare policies.
Familiarity with accreditation standards (e.g., JCAHO - Joint Commission, CARF - Commission on Accreditation of Rehabilitation Facilities) and compliance with regulatory bodies.
Financial Management & Budgeting:

Proficient in budgeting, forecasting, and managing financial resources for healthcare services.
Knowledge of healthcare reimbursement systems (e.g., Medicare, Medicaid, insurance claims) and cost control strategies to ensure profitability without compromising care quality.
Ability to analyze financial performance and take corrective actions to meet revenue and expense targets.
Strategic Planning & Operations:

Strong skills in strategic planning and implementing operational improvements to optimize efficiency in healthcare delivery.
Experience with process improvement methodologies like Lean, Six Sigma, or other quality improvement programs.
Expertise in developing and implementing operational policies and procedures that ensure smooth day-to-day functioning and improve patient outcomes.

Desired candidate profile

• • experience in healthcare management or healthcare administration, with increasing responsibilities in managing healthcare facilities or departments.
  • Previous experience in leadership roles within hospitals, clinics, nursing homes, long-term care facilities, or healthcare organizations is highly preferred.
  • Proven track record of managing multi-disciplinary teams and fostering a culture of collaboration across clinical and non-clinical staff.

• Project Management & Process Optimization:

  • Experience managing large-scale healthcare projects, such as service expansions, quality initiatives, or facility upgrades.
  • Familiarity with project management tools and methodologies to ensure timely project delivery within budget.

• Patient Care & Satisfaction:

  • Proven experience in patient care management, including enhancing the patient experience and ensuring high levels of satisfaction.
  • Strong understanding of patient safety standards and protocols to mitigate risks and prevent medical errors.
  • Ability to develop and maintain patient care standards and metrics to assess performance and patient satisfaction.

3. Key Personal Attributes:

• Leadership & Team Management:

  • Strong leadership abilities to effectively manage and motivate teams, including doctors, nurses, administrative staff, and other healthcare professionals.
  • Excellent conflict resolution skills to address disputes or challenges within the team or with patients.
  • Ability to create an environment of trust, accountability, and open communication, ensuring high team morale and productivity.

• Problem-Solving & Decision-Making:

  • Exceptional critical thinking and problem-solving skills to address operational, financial, or clinical challenges.
  • Ability to make data-driven decisions, using analytics to assess and address issues proactively.
  • Capable of making tough decisions in high-pressure situations while maintaining a patient-centered focus.

• Communication & Interpersonal Skills:

  • Excellent written and verbal communication skills, with the ability to clearly communicate complex healthcare concepts to patients, staff, and senior management.
  • Strong interpersonal skills to interact with a variety of stakeholders, including medical professionals, patients, regulatory bodies, and vendors.
  • Comfort in delivering presentations to senior executives, board members, and external partners.