Chiropractic Lead Management Spanish Speaking
Chiropractic Lead Management Spanish Speaking
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
Responsibilities:
Promptly respond to inbound leads generated from Facebook advertising campaigns
Make outbound calls to leads who have submitted their information online
Follow a provided script to prequalify leads asking specific questions about pain levels and symptoms
Direct qualified leads to the nearest clinic within our network of walkin facilities
Maintain a high level of professionalism and empathy when dealing with potential patients
Efficiently manage varying call volumes from 15 calls per day initially with potential to increase
Accurately record and update lead information in the provided system
Adapt to changing business needs and potential increases in call volume
Requirements:
Excellent verbal communication skills in English and Spanish
Experience in customer service or call center environments
Ability to follow scripts while maintaining a natural conversation flow
Basic computer skills and familiarity with lead management systems
Strong attention to detail and ability to record information accurately
Empathetic approach when dealing with individuals experiencing pain or discomfort
Flexibility to adapt to changing business needs and potential increases in workload
Scope:
Handle inbound and outbound calls for lead qualification and appointment setting
Operate within the hours of 10 AM to 7 PM Monday through Friday
Manage leads for a network of approximately 12 chiropractic clinics
Focus on leads related to back pain neck pain and headaches
Utilize provided scripts and systems to ensure consistent lead management
Participate in ongoing training and process improvements as the business model evolves
Employment Type
Full Time
