Senior Customer Success Executive
Senior Customer Success Executive
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Job Description
Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok Thailand. Manatal is one of the fastestgrowing startups in the region and is backed by Surge and Sequoia Capital. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries and is recognized by Forbes as Best Recruiting Software of 2024.
Our goal is to transform the entire hiring process by making it simple efficient and enjoyable for recruiters hiring managers and candidates alike.
Our mission is to offer the bestinclass AIpowered technologies to empower small medium and large businesses in their staffing & recruitment transformation.
Role Overview
You will be a key member of the Manatal sales team assisting in the successful acquisition of new clients as well as the growth of existing clients. This role is for someone who has an entrepreneurial spirit and is seeking a fastpaced environment.
Responsibilities
- Sourcing new sales opportunities through inbound lead followup and outbound cold calls and emails
- Conducting customer meetings and demonstrating the product.
- Maintains relationships with clients by providing/researching for good support information guidance and new business opportunities.
- Planning sales strategies to propose to the Sales team and designing activities and planning for sales.
- Monitor competition economic indicators and industry trends
- Managed relationships with key principals through frequent communication and reporting emphasizing on an update on the product market situation and product development in the market.
- Maintain the CRM for the opportunity and contact management
- Submits standard sales metrics such as weekly forecasts pipeline management business plans and expense reports on a regular and timely basis
- Other tasks assigned by the CEO
Requirements
- 1 5 years related sales experience (experience selling software solutions is preferred but experience in the Recruitment industry will also be considered)
- Strong territory and contact management skills
- Excellent consultative and solutionselling skills
- Working technical knowledge of software components
- Proven leadership skills in both independent and team environments
- Staffing and Recruiting market knowledge is preferred
- Superb communication skills (written and verbal)
- High energy levels a high degree of integrity selfmotivated positive attitude proactive approach to work confidence
- Demonstrated success in a B2B sales environment
Working with Manatal
- This role is based at our Bangkok office in the heart of the city center
- As a team of diverse cultures and nationalities English language proficiency is required
- We enjoy collaborating in person and the team is working onsite
Why youll enjoy working with Manatal
- Wellfunded startup backed by Surge & Sequoia
- Be part of one of the fastestgrowing B2B SaaS startups in the region
- You will be collaborating with talented individuals in the industry
- Join a lively and highly international team
- Indulge in a challenging and innovative working culture
- Attractive medical healthcare plan
- Personal development allowance
- 2 weeks of work from anywhere per year
- Regular fun teambuilding activities
- Company trip
Apply on our Careers Page
If you are a fit for this role and are excited to join Manatal please follow this link to apply
Manatal Hiring
At Manatal we are dedicated to building an intuitive AIpowered application tracking system to streamline and transform the entire hiring and recruitment process.
We are devoted to attracting the best talent worldwide to join our team and take pride in being an equalopportunity workplace. We are committed to equal employment opportunities regardless of religion race ethnicity ancestry national origin gender gender identity sex sexual orientation marital or parental status disability age citizenship or other class protected by applicable law.
Employment Type
Full Time
