Bellman

• Responsible for handling guests luggage & greeting the guests as per guidelines & standard phrases.

• Perform all other assigned duties and adhere to hotels standards of performance appearance and conduct.

• Responsible for providing courteous and competent services to the guests.

• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

• Ensure to possess complete and thorough product knowledge of the hotel their and the scope of services of the hotel provides.

• Ensure to handle the luggage in a courteous and efficient manner.

• Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times.

• Responsible and accountable for the correct prompt and efficient handling and delivery of all guest messages and other items to guest rooms.

• Ensure that all guest queries inquiries and requests are attended to in a helpful professional yet warm and friendly manner.

• Possess knowledge of the Fire and Emergency procedures of the hotel.

• Responsible and accountable for the loading and unloading of guest luggage from guest cars.

• Accept and monitor luggage for safekeeping or storage in the office according to established procedures.

• Responsible for transferring luggage to and from guests rooms parking area and assisting guests as necessary in a friendly professional and efficient manner.

Remote Work :

No

Employment Type :

Fulltime