Area Collection Manager
Area Collection Manager
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3-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Organization is an RBI registered fin tech NBFC which lends to MSMEs based on the underwriting of digital payments data. NeoGrowth provides finance to small business owners (MSMEs) to drive business growth that matches their ambitions
Key Responsibilities:
Track daily micro level collections of each merchant and identify risks.
Identify Merchant s daily collection process at his shop through Mystery/Secret Shopping
Prepare account reconciliation statement on a regular basis.
Send daily collection reports to the concerned reporting head.
Resolve service issues of clients by coordinating with relevant departments.
To regularly visit delinquent customer / merchant for the updation of overdue amounts
To effectively manage all customer/ merchant related complaints and issues.
Requirements
Qualification
Minimum 35 years relevant experience needed. Collection of consumer loans/ small business loans
Minimum a graduate (in any field).
Preferably a DRA (Debt Recovery Agent) certified professional
Good knowledge of Computers (MS Office email communication)
Skills Set & Experience
Should be presentable with good communication skills.
Good hold over language English and Hindi
Should have knowledge of the Collection Process.
Should have Experience in Field/Corporate Collections.
Professional approach towards the Customer.
Ability to command authority but humble and sincere in behaviour
Good convincing skills
Aware of Collection Code of Conducts.
Acquainted with the geographical spread of Mumbai area
Should preferably have a 2 wheeler
Benefits
Minimum 3-5 years relevant experience needed. Collection of consumer loans/ small business loans Preferably a DRA (Debt Recovery Agent) certified professional Good knowledge of Computers (MS Office, email communication) Skills Set & Experience Should be presentable with good communication skills. Good hold over language -English and Hindi Should have knowledge of the Collection Process. Should have Experience in Field/Corporate Collections. Professional approach towards the Customer. Ability to command authority but humble and sincere in behaviour Good convincing skills Aware of Collection Code of Conducts. Acquainted with the geographical spread of Mumbai area Should preferably have a 2 wheeler
Education
Minimum a graduate (in any field).
Employment Type
Full Time
