Operations Associate Munich mwd
Operations Associate Munich mwd
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Job Description
We are looking for a datadriven handson entrepreneurial minded individual to join our Munich Operations team. As an Operations Associate you will enhance our fleet coordinate our teams in the warehouse and in the field and be the local eyes and ears on the ground to understand the local needs of our riders. You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse until a customer ends their ride. This role is a great opportunity to be at the forefront of shaping the future of mobility in Munich Germany.
Tasks
- Hire train and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle
- Build a safe compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Munich Germany
- Define new processes and best practices to drive operational excellence within the warehouse
- Partner crossfunctionally on operations projects that result in identifying expansion opportunities within your region(s)
- Define and monitor KPIs that measure the profitability revenue and operational performance of your market(s)
- Provide complaint management and customer incidents investigation support
- Partner with the local Government Relations representative to manage key Legal Regulatory and Safety issues
- Maintain positive relationships between customers regulators/city officials employees and Lime management
Requirements
- 13 years of professional work experience; ideally 1 year of experience within an Operations position
- Experience leading teams or groups preferred
- Demonstrated expertise with the Munich region and ability to anticipate operational needs and/or challenges within this area
- Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment
- Highenergy and sound decision maker with the ability to make databased decisions with a cost focused mindset
- Fluent verbal and written English & German language skills
- Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data
- Excellent communication and stakeholder management skills
Benefits
Competitive salaries performancebased annual bonus and preIPO equity
Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps
Flexible vacation policies with ample paid holidays tailored to country of residence
Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood
Support for retirement and financial goals with unlimited access to financial advisors
Unlimited complimentary use of our vehicles in hundreds of cities around the world
Professional growth opportunities through quarterly learning days and toptier tools
Opportunities to connect across teams and locations to network socialize and volunteer
Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions
Consistent recognition of great work through meaningful rewards and career advancements
If you want to make an impact Lime is the place for you. Not sure if you meet all the qualifications If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Employment Type
Full Time
