Business Analyst

Roles and responsibilities

To conduct in-depth business analysis, gathering and documenting both functional and non-functional requirements, leading the development of RFPs for vendor selection, writing and reviewing business use cases and test cases, overseeing project requirements, and testing phases to ensure the successful completion, and providing detailed status and progress reports. While ensuring full compliance with organization and PMO framework towards the successful delivery of bank digital transformation related projects.

KEY ACCOUNTABILITIES:

• Conduct Business Analysis: Define project scope and objectives, aligning with organizational goals.
• Engage Stakeholders: Identify project requirements by understanding business needs and challenges.
• Gather Requirements: Collect and document business and technical requirements through interviews, workshops, and surveys.
• Document Requirements: Ensure requirements are clearly articulated and agreed upon by stakeholders.
• Develop RFPs: Prepare detailed Requests for Proposals (RFPs) for vendor sourcing.
• Lead Vendor Selection: Evaluate vendors objectively to meet project needs and organizational standards.
• Develop Test Cases: Write and review test cases to cover all functional and non-functional requirements.
• Review Test Cases: Ensure test cases are comprehensive and aligned with project objectives.
• Lead Testing Phases: Oversee project testing and User Acceptance Testing (UAT) phases.
• Manage Testing: Coordinate test case execution, manage schedules, and resolve issues.
• Ensure Compliance: Maintain compliance with organizational and PMO frameworks, guidelines, and policies.
• Report Progress: Regularly update stakeholders and PMO on project status and health.
• Drive Issue Resolution: Address and resolve issues identified during testing.
• Document Status: Provide detailed status and progress reports.
• Ensure Successful Closure: Confirm that all criteria are met for project sign-off and completion.

Desired candidate profile

Bachelor’s Degree in Information Systems, Computer Science, or related field
PMI-PBA certified or related certificates

Experience:

3 to 5 years relevant experience in a Bank or Financial Institute in IT PMO function

Job-Specific Skills (Generic / Technical):

Knowledge of Project Management (principles, policies, procedures, and internal processes)
Knowledge of Portfolio and relationship management
Knowledge of industry practices
Analytical Thinking:

Strong analytical skills to break down complex problems and identify underlying issues or inefficiencies.
Ability to look at both the big picture and the details, identifying opportunities for improvements or innovative solutions.
Communication Skills:

Excellent written and verbal communication skills to clearly articulate business requirements, technical specifications, and recommendations to stakeholders at all levels.
Ability to explain complex technical concepts to non-technical stakeholders in simple, understandable terms.
Strong listening skills to understand stakeholder needs and provide solutions that align with business goals.
Problem-Solving:

A creative problem solver who can think outside the box to develop effective solutions to business challenges.
Ability to anticipate potential problems and develop contingency plans.
Requirements Gathering and Documentation:

Expertise in collecting, documenting, and managing business requirements using industry-standard techniques such as use cases, user stories, and business requirements documents (BRD).
Proficiency in using requirements management tools such as JIRA, Confluence, or Microsoft Excel.
Business Process Modeling:

Familiarity with process modeling and mapping tools like Visio, Lucidchart, or BPMN.
Understanding of workflow design and the ability to document and communicate improvements.
Technical Proficiency:

While not a software developer, a Business Analyst should have a solid understanding of IT systems, databases, and software development processes to effectively communicate with technical teams.
Proficiency in SQL or data analytics tools (e.g., Power BI, Tableau) for data analysis and reporting.
Project Management Skills:

Knowledge of project management methodologies, such as Agile, Waterfall, or Scrum, to effectively manage projects and ensure deliverables are met.
Ability to manage priorities and work under tight deadlines.
Attention to Detail:

Ensuring that all requirements are captured accurately, that processes are fully understood, and that solutions align with business objectives.
Careful validation of requirements to avoid scope creep and missed details.
Stakeholder Management:

The ability to build and maintain relationships with key stakeholders, ensuring that their needs are represented and met throughout the project lifecycle.
Skilled at negotiating, influencing, and managing expectations.