Service Desk Analyst English Japanese
Service Desk Analyst English Japanese
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Service Desk Analyst (English Japanese)
*Key Responsibility areas /Eligibility Criteria**:
1. Strong English & Japanese Communication and interpersonal skills.
2. Should have good experience in troubleshooting hardware issues for both desktops and laptops.
3. Should have knowledge on basic desktop issues printer installations AD Exchange Hardware issues etc.
3. Should have experience in Active Directory Office365 and Desktop troubleshooting
4. Hands on experience on OS troubleshooting skills
5. Hands on experience on VMware and VDI troubleshooting.
6. Good knowledge of ITIL Life Cycle phases Mandatory
8. Shift timing is 6:00 AM MYT to 6:00 PM MYT (9 Hours per day). No weekend support and we need to follow Japan calendar.
Employment Type
Full Time
