Medical Intake Representative Telehealth ZR17488JOB
Medical Intake Representative Telehealth ZR17488JOB
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365years
271 - 47000
1 Vacancy
Job Description
This is a remote position.
- Remote Communication Management: Answer and direct incoming calls with professionalism handle patient inquiries and manage electronic correspondence to ensure timely followup.
- Patient Registration: Accurately register new patients in the Electronic Medical Record (EMR) system doublechecking all data entries to avoid errors and maintain data integrity.
- Document Coordination: Send messages to new patients detailing necessary forms and providing deadlines to ensure all required information is collected efficiently.
- Scheduling: Schedule and confirm patient appointments managing the calendar to optimize workflow and patient satisfaction.
- Secure Data Handling: Uphold confidentiality standards and adhere to HIPAA regulations managing patient information with utmost discretion.
- Accountability in Remote Environment: Report daily activity summaries to the supervisor and maintain open communication channels to ensure consistent productivity and support in a virtual setting.
- Education: High school diploma or equivalent; certification in medical administration or office management is a plus.
- Customer service experience is required with healthcare or medical background
- Experience: Previous experience in a medical intake coordination or similar role preferably with remote or telehealth exposure.
- Technology Proficiency: Strong skills in MS Office 365 DrChrono EMR software and virtual communication platforms (e.g. Zoom Microsoft Teams).
- Time Management & Accountability: Demonstrated ability to work independently with minimal supervision and effectively manage time to meet daily goals and reporting requirements.
- Communication Skills: Excellent written and verbal communication skills to engage patients empathetically and professionally.
Requirements
- Customer service experience is required with healthcare or medical background
Customer service experience is required, with healthcare or medical background Experience: Previous experience in a medical intake, coordination, or similar role, preferably with remote or telehealth exposure. Technology Proficiency: Strong skills in MS Office 365, DrChrono EMR software, and virtual communication platforms (e.g., Zoom, Microsoft Teams). Time Management & Accountability: Demonstrated ability to work independently with minimal supervision and effectively manage time to meet daily goals and reporting requirements. Communication Skills: Excellent written and verbal communication skills to engage patients empathetically and professionally. Customer service experience is required, with healthcare or medical background
Education
Education: High school diploma or equivalent; certification in medical administration or office management is a plus.
Employment Type
Full Time
