German Customer Advisor 35 Months Accommodation Flight Support
German Customer Advisor 35 Months Accommodation Flight Support
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Job Description
Relocation Package Coverage for flight and 2 months accommodation or 3 and a half months if available to start in November.
Comprehensive Health Insurance: Full coverage for you and your family including dental vision routine checkups and mental health support.
Training & Development: Begin with paid training and have access to 5000 free courses on our platform including opportunities in advanced technologies.
4 weeks vacation yearly with regular events and wellness activities.
Language courses fitness programs and access to a discount card.
Based in Riga Latvia with the option to work remotely 2 days a week after the first three months especially for late shifts ending post9 pm.
1500 with potential for 1600 or higher for those fluent in Dutch German Norwegian or Swedish. Also positions for Team leader with even better salary if have over 3 years experience working in a BPO company.
Tasks
Advising Customers respond to inquiries via phone email or chat delivering solutions and ensuring customer satisfaction.
Documenting: Maintain detailed records of each case to provide a history of interactions and solutions.
ProblemSolving Resolve issues efficiently aiming to meet performance goals. Escalate urgent cases as needed.
Work independently while staying in sync with the team through clear communication and support.
Meet quality standards and achieve targets for response times and resolution rates.
Flexibility: Be adaptable and open to additional tasks and participate in training sessions to stay updated.
Requirements
Work independently while staying in sync with the team through clear communication and support.
Meet quality standards and achieve targets for response times and resolution rates.
Flexibility: Be adaptable and open to additional tasks and participate in training sessions to stay updated.
Employment Type
Full Time
