Front Office Manager - The Sebel Quay West The Sebel Auckland Viaduct Harbour
Front Office Manager - The Sebel Quay West The Sebel Auckland Viaduct Harbour
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Salary Not Disclosed
1 Vacancy
Job Description
The duties of the Front Office Manager:
- To achieve a marketleading reputation for customerfocused service in a hotels Front Office.
- Manage guest arrivals and departures with a customercentric approach.
- Communicate and work closely with our owners guests and leadership team to ensure a smooth experience for all.
- Be an active ambassador & recruiter leading and training our teams in Accors Global Loyalty Program ALL
- Efficiently manage all Front Office services and prioritize guest needs.
- Ensure timely maintenance requests and prioritize guest satisfaction.
- Operate a precise night audit prepare monthly reports and liaise with departments for quality control.
Qualifications :
- Front Office Experience: Previous Front Office experience is essential.
- Leadership Experience: Minimum 2 years of Management experience.
- Team Leadership: Proven ability to lead and develop a team.
- GM Certificate: Possession of or the ability to obtain a current GM Certificate.
- Relevant Experience: Previous experience in a similar role and capacity.
- Skills & Attributes: Strong Opera knowledge personable nature excellent communication a passion for developing others and strong leadership skills.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
