D365Power Platform Senior Consultant
D365Power Platform Senior Consultant
Posted on :
04-11-2024
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Job Description
Job Title: D365/Power Platform Senior Consultant
Location: Remote
Responsibilities:
- Be a part of a team supporting multiple client systems
- Perform Incident and queue management Monitoring and triaging client incidents using Jira DevOps and/or ServiceNow.
- Assisting clients by performing walkthrough sessions to validate defects and fixes
- Create test scenarios to replicate reported issues.
- Work with our clients on a daily basis ensuring open and continuous communications
- Work with clients to capture requirements for new enhancements and change requests
- Work with Dev Team to create Change Requests noting business impacts technical options and effort/cost estimations.
- Business Analysis experience in analyzing and documenting business requirements including:
- Facilitating JAD (Joint Application Development) sessions to elicit business and system requirements (functional/nonfunctional)
- Creating Use Cases Workflows System Requirements Specifications etc.
- Creating architectural artefacts such as logical designs data models deployment models
- May also fulfill additional roles such as software QA training documentation and work package coordination
- May also be assigned to a project assisting the Dev Team performing system or administrative configuration
- Attend internal MNP courses to further develop your technology consulting knowledge
Skills & Experience
- Completion of a PostSecondary Degree in a relevant field or Five (5) to Seven (7) years of relevant experience
- Three (3) to five (5) years of experience implementing CRM or case management solutions in the private or public sector with two (2) to four (4) years experience with Dynamics CRM and/or D365 and Power Platform
- 3 years (including Coop experience) of IT experience in a consulting environment is preferred
- Must have amazing communication and people skills with the ability to communicate to endclients and technical contacts (verbal written presentation).
- Technical background in a software development environment preferable with Microsoft Dynamics 365 Configuration and .Net Development (or other ERP/CRM solutions) is an asset
- Experience in Agile software development and DevOps
- Proven ability to learn fast identify solutions and show leadership to deliver under tight deadlines.
- Ability to attain a Government of Canada Enhanced Reliability or Secret Security Clearance
- Willingness to travel to client project sites as needed
Employment Type
Full Time
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