Senior Program Analyst - Change Management
Senior Program Analyst - Change Management
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Job Description
The Senior Program Analyst for Change Management will lead businessfocused efforts to implement critical data management tools across VDOT including IBM Knowledge Catalog Data Stage Snowflake Collibra Safe FME and ArcGIS Enterprise. This role will focus on managing change initiatives for data program impacting a very large group of end users. Analyst in this role will create strategic communications engage with stakeholders within IT and business support leadership and develop a robust training plan to ensure effective adoption of these tools.
- Design and implement a change management framework to support the introduction of new data management tools across the organization.
- Collaborate with project teams to ensure change management activities align with broader project timelines and objectives.
- Engage with stakeholders to understand their concerns and ensure smooth adoption of new technologies.
- Develop and execute change management and communication plans tailored to largescale implementation.
- Analyze current processes identifying barriers to successful change and develop strategies to overcome them.
- Secure leadership support and commitment for successful implementation and user adoption.
- Develop a comprehensive training plan to educate and guide the 8000 end users in effectively using the new tools.
- Create and distribute communication materials presentations and training to guide end users through the changes.
- Establish feedback loops to gather insights from end users and adjust strategies to improve adoption.
- Track evaluate and report progress on change initiatives using established change management models and frameworks.
- Coach and provide guidance to VDOT leadership in managing and supporting the transition.
Required Skills and Experience:
- Bachelors degree with a minimum of 8 years of experience in change management project analysis or a related field.
- Certification in change management (e.g. Prosci or similar).
- Extensive experience managing largescale projects impacting 5000 end users.
- Indepth knowledge and experience with data management tools such as IBM Knowledge Catalog Data Stage Snowflake Collibra Safe FME and ArcGIS Enterprise.
- Strong understanding of change management principles methodologies and tools.
- Experience working with government agencies or largescale organizations.
- Experience developing comprehensive training plans for end users.
- Knowledge of project management tools and methodologies.
- Excellent written and verbal communication skills with the ability to simplify complex concepts for diverse audiences.
- Strong analytical and problemsolving skills with the ability to address barriers to successful change implementation.
- Ability to work independently in a fastpaced and dynamic environment.
Employment Type
Full Time
