Conversational AI-IVR
Conversational AI-IVR
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Job Description
Conversational AIIVR
Onsite Charlotte NC
JD:
Experience with Conversational AI projects and KoreAI. Intent of the role is identification and development along with Business View is an added advantage
Telecom or CRM ideally IVR related experience & services or other related industry experience
Experience with system integrations bonus experience with implementation with IVR and Conversational AI (any platform)
LC/NC Framework (knowledge)
Expertise in working closely with stakeholders to gather document and analyze business requirements especially IVR systems.
Proficiency in creating business documentation such as BRDs functional specs and process flows.
Employment Type
Full Time
