Director of Talent Acquisition
Director of Talent Acquisition
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Job Description
Director of Talent Acquisition EMEA
DUTIES AND RESPONSIBILITIES:
Lead a management team of Talent Acquisitions leaders insupporting hiring needs of the EMEA contact centers
Understand all critical business initiatives and goals for eachbusiness unit
Serve as a trustworthy advisor in relationships with keyleaders across different levels within the company
Deliver talent acquisition solutions that positively impact thesuccess of the business
Manage and support specialists to ensure an exceptionalcandidate experience
Monitor and provide progress reporting on each goal andproject
Be the ultimate point of contact for escalated complex TalentAcquisition issues
Participate in task forces focused on companywide humanresources and people initiatives
Collaborate with corporate support teams such as learningand development and operations in order to drive businesssuccess
REQUIREMENTS:
Proven experience leading a large Talent Acquisition teamfocused on highvolume multilingual recruiting preferably ina BPO setting.
Experience managing recruiting efforts in key EMEA regionsincluding the UK Greece Poland Egypt South AfricaBulgaria and Rwanda
Proficiency of various Talent Acquisition and human capitaldisciplines such as marketing talent assessmentcompensation and employee relations
Familiarity with HR systems compensation strategies andstatistical methods
Ability to positively influence leaders and team members withdiffering perspectives
Skilled at building trusted relationships at Director levelmanagement and above
Metricsoriented approach to track performance and driveimprovements
Understanding of specific recruiting needs within the contactcenter industry
Ability to manage multiple complex projects simultaneously Certification in process improvement (white belt or above)
along with a Bachelor’s/ Master's degree in related field willbe considered as an advantage
WHAT YOU CAN EXPECT:
Excellent remuneration package based on experience skillsand performance
A dynamic and creative team with a positive and friendlyatmosphere
Commitment to supporting career growth and careerdevelopment
An inclusive culture that fosters community involvement Employee wellness and healthcare benefits
Skills
Marketing, Progress Reporting, Scala, Recruiting, Employee Relations, Excel, Hiring
Employment Type
Full Time
