Manage and deliver the installation and configuration of network security architectures
Provide remote and on-site support to our customers inside/outside Egypt
Manage and monitor large computer networks for problems from a central location by communicating with site technicians and tracking problems until resolution
Investigate and identify the root cause of the incidents through analyzing problems, performing troubleshooting, and tracking incident response on the system
Track, document and record precisely all technical issues and resolutions for future reference
Maintain LAN, WAN, and architecture of the server as per the business policy
Resolve the existing security issues including hardware malfunctions and track vulnerable scripts to avert the potential threats
Generate and maintain the virtual private network, Firewall, and web protocols
Carry out investigations of security breach alerts and report findings of security analysis
Monitor web security gateways, perimeter security, network access controls, and endpoint security
Manage communications with third-party vendors, Customer contacts, and other IT teams
Maintain routers and switches and generate status reports of hardware and software products as per the designated policy
Prepare and submit weekly and monthly progress reports to the network team leader to clarify the current status and progress of assigned tasks
Escalates customer satisfaction problems and complex issues to Network Team Leader and technical Project Services, if necessary
Prepare, compile, and review the projects' technical documentation with the details of the installation work and submit it to the team leader
Desired candidate profile
Excellent communication, interpersonal, and negotiation skills
Excellent analytical & problem-solving skills
Excellent command of English
Technical Skills
Deep knowledge of Cisco routing and switching solutions, installation, configuration, commissioning, operating, and troubleshooting
Deep knowledge of Cisco Nexus switches, implementation, and troubleshooting
Deep knowledge of Network Routing protocols like BGP, OSPF
Good knowledge of security firewalls ( FTD FW, Fortigate, PaloAlto, others)
Cisco CCNP Enterprise is a must
Cisco CCNP Security is optional
Very Good Knowledge of ACI
Preferred CCIE holder
Maintaining ,LAN, WAN and architecture of the network as per the business policy
Working with Cisco ACI solution, installation, configcommissioningmssioning , operating and troubleshooting
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