Our client is the foremost luxury goods company in Nigeria with a diversified portfolio that consists of over 13 of the worlds most prestigious luxury brands. Due to expansion they are looking to fill the role of HEAD OF SALES
LOCATION: Lagos
JOB RESPONSIBILITIES:
- Drive and maximize sales performance to consistently achieve the overall sales target set by the company while ensuring operational integrity and monitoring monthly profitably.
- Develop initiatives to increase boutique sales.
- Implement retention strategies to ensure POLO can continue to have mutually beneficial relationships with target customers.
- Manage the achievement to business objectives by utilizing a top client s base.
- Establish maintain and follow up on current clients and potential client s relationships.
- Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.
- Enhance POLO service proposition across all outlets to drive increased customer satisfaction and brand advocacy.
- Ensure that every customer feedback is put into a report and submit weekly to the executive Director.
- Develop a client order form.
- Total P&L accountability and annual budget sales planning and implementation.
- Weekly review sales team performance and check on gap in performance and seek reasons and actionable steps to close the gaps and also give them feedback motivate and stimulate them to even greater achievements.
- Work closely with the HR Manager in establishing standards for appraising performance.
JOB REQUIREMENTS
- Bachelor s degree in Marketing. Business Administration or related discipline. M.Sc. in related course.
- 15 years progressive experience in sales especially in FMCG Telecoms banking luxury retail etc.
- Ability to build execute and follow the Company strategy
- Proven ability to drive results and to manage teams
- Commercial awareness and strong business acumen
- Accountability
- Experience in managing coaching mentoring and developing a team
- Passion for retail and luxury
- Excellent written and spoken communication skills
- Proficient use of Microsoft Office Packages.
15+ years progressive experience in sales especially in FMCG, Telecoms, banking, luxury retail etc. Experience with knowledge of market strategy. Ability to build, execute and follow the Company strategy Proven ability to drive results and to manage teams Commercial awareness and strong business acumen Accountability
Education
Bachelor s degree in Marketing. Business Administration or related discipline. M.Sc. in related course.