Manager Contracting Operations
Manager Contracting Operations
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Job Description
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About Axionova Engineering Ltd.
Axionova Engineering Ltd. is an industry leader committed to delivering topquality engineering solutions that empower communities and drive progress. Our team combines decades of expertise with advanced technology to ensure high performance across all projects. With a growing network of field engineers and professionals we aim to revolutionize the way engineering services are delivered and to build a sustainable future.
Join Us
At Axionova we are always searching for talented forwardthinking and empathetic team members. By joining us you will have a handson role in projects across various sectors and the chance to shape the future of our field services.
Job Summary
Axionova is hiring a Manager of Contracting Operations to lead and scale our field engineering teams. This role involves a blend of leadership process improvement and collaboration with key stakeholders to ensure the efficient delivery of field services. The ideal candidate will have extensive experience leading operations teams that excel in streamlining processes managing large field assignments and fostering client relationships.
You will report directly to the Director of Operations and work closely with them to optimize workflows maintain service quality and support team growth.
Key Responsibilities
1. Set Direction for the Field Operations Team
Establish the strategic vision for Axionovas field operations ensuring high service standards.
Hire train and manage a team of 810 field engineers developing skills and monitoring performance.
Define and maintain Service Level Agreements (SLAs) and oversee adherence to quality standards.
2. Optimize Field Operations Efficiency
Identify opportunities to automate field processes and increase operational efficiency.
Oversee resource allocation to balance workload across multiple tasks and ensure smooth task handoffs.
Resolve escalations quickly and effectively to maintain strong client relationships.
3. Enhance Tools and Systems
Work with product and operations teams to improve tools that assist with scheduling reporting and data analysis.
Advocate for system improvements that empower field engineers to selfserve for routine needs increasing operational productivity.
4. Provide Insight on Field Service Improvements
Collect and analyze data from field operations to identify opportunities for improvement and increased efficiency.
Communicate findings and provide actionable feedback to the organization to refine services and enhance customer experience.
5. Drive Team Efficiency and Satisfaction
Foster an environment that values efficiency safety and innovation while maintaining high standards for customer service.
Support team growth and engagement by driving initiatives that build morale and foster a sense of community within the team.
Skills Knowledge and Expertise
To succeed in this role from day one Axionova requires (at a minimum) the following qualifications:
Extensive Experience in Operations Management
Proven track record of building and leading highperforming operations teams ideally within field service or engineering industries.
Process Optimization Focus
Strong ability to streamline and enhance processes to increase efficiency and effectiveness.
Attention to Detail and Analytical Thinking
Skill in managing complex operations while maintaining highquality service standards and using data for insights.
Empathy and Strong Communication
Excellent communication skills and the ability to build strong client and team relationships through empathy and understanding.
Additional qualifications include:
Bachelors Degree in Engineering Operations Management or a Related Field
Experience with data visualization and reporting tools such as Tableau and Power BI
Familiarity with Lean Six Sigma and Agile methodologies with experience in tools like JIRA
Flexibility and adaptability to changing needs and environments
Compensation and Benefits
At Axionova we believe in rewarding our team members with a competitive compensation package including:
Base Salary: $110000 $120000 USD based on experience qualifications and geographic considerations.
Health Benefits: Comprehensive health dental and vision coverage.
Flexible Work Locations: Includes options for remote work and coworking spaces.
Retirement Plan: 401k with company matching.
Paid Time Off: Generous PTO policy along with 11 paid holidays.
Parental Leave: Up to 12 weeks for birthing parents and 8 weeks for nonbirthing parents.
Wellbeing Programs: Access to wellness services mental health support and financial assistance programs.
Travel Stipends: Monthly support for fieldrelated travel expenses and homeoffice needs.
Why Join Axionova
Joining Axionova means stepping into a dynamic and missiondriven environment. Youll be on the front lines of highimpact projects leading a talented team and making a difference in the engineering industry. We strive to help our employees thrive by providing an inclusive supportive and challenging workplace where you can grow your career.
Diversity Equity and Inclusion Statement
Axionova Engineering Ltd. is committed to building a diverse and inclusive team. We aim to hire from a variety of backgrounds and we welcome all qualified candidates regardless of race age sexual orientation gender identity national origin religion disability or veteran status. We believe diversity strengthens our team and enables us to serve our clients better.
Remote Work :
No
Employment Type
Full Time
