Job Title: General Manager Employee Relations
Job Level: General Manager/Associate Director
Business Function: Human Resources
This role reports to:
Functional Reporting
Head of HR
Job Purpose:
The Head of Employee Relations will be responsible for fostering a positive workplace culture and managing key aspects of employee relations within the bank. This role encompasses consequence management employee experience wellness initiatives disciplinary procedures employee engagement strategies and overseeing sports and wellness activities. The ideal candidate will be a strategic thinker with a strong understanding of HR practices and a passion for enhancing employee wellbeing.
Key Responsibilities
Consequence Management: Develop and implement fair and consistent consequence management frameworks that address performance issues misconduct and grievances ensuring alignment with organizational values and compliance with legal standards.
Employee Experience: Design and lead initiatives aimed at improving the overall employee experience including onboarding career development and recognition programs that foster a sense of belonging and engagement.
Employee Wellness: Spearhead wellness programs that promote physical mental and emotional wellbeing including stress management health screenings and worklife balance initiatives.
Disciplinary Procedures: Oversee the administration of disciplinary actions ensuring that processes are fair transparent and consistent. Provide guidance and support to managers on handling disciplinary issues in alignment with company policies.
Employee Engagement: Lead employee engagement initiatives to foster a positive workplace culture including surveys focus groups and feedback mechanisms that gather employee insights and drive improvements.
Sports and Wellness Activities: Organize and promote sports and wellness activities that encourage teamwork physical fitness and community involvement contributing to a vibrant workplace culture.
Stakeholder Collaboration: Partner with leadership managers and HR teams to address employee relations issues facilitate communication and promote a healthy organizational climate.
Training and Development: Develop training programs for managers and employees on topics such as conflict resolution diversity and inclusion and effective communication to enhance overall employee relations.
Policy Development: Review and update employee relations policies and procedures to ensure they are current compliant and supportive of the banks strategic objectives.
Requirements
Qualifications Experience
Bachelor s degree in Human Resources Business Administration or a related field; Master s degree or relevant HR certification preferred.
10 years of experience in human resources with a focus on employee relations organizational development or a related area ideally within the banking or financial services sector.
Strong understanding of employment law HR best practices and regulatory requirements.
Key Competencies & Skills
Excellent interpersonal and communication skills with the ability to build relationships and influence stakeholders at all levels.
Proven track record in managing complex employee relations issues and implementing effective engagement and wellness programs.
Strong analytical skills with the ability to use data to drive decisionmaking and measure the effectiveness of initiatives.
A proactive and strategic mindset with a commitment to fostering an inclusive and supportive workplace.
General Manager Employee Relations
