This is a remote position.
Fulltime (40 hours a week)
Mon Fri 8 AM 5 PM (CST)(10 PM to 7 AM PHT) includes 1h unpaid break
Job Description
As a Level 2 Network Technician you ll be at the heart of our advanced IT operations tackling complex network challenges and implementing cuttingedge solutions. This role offers an exhilarating opportunity to work with a variety of stateoftheart technologies and firewall systems. You ll be the goto expert for intricate network issues designing and implementing robust network architectures that keep our clients businesses running smoothly. If you thrive on technical challenges and have a passion for networking this role will allow you to showcase your expertise and drive technological innovation.
Responsibilities
- Provide advanced level 2 support for complex networkrelated issues
- Design configure and troubleshoot sophisticated network infrastructures
- Manage and optimize switches LAN configurations and firewalls
- Create and maintain secure VPN tunnels for client connectivity
- Work with cuttingedge firewall systems (SonicWall Cisco Meraki Ubiquiti)
- Lead collaboration efforts with level 1 support on escalated network issues
- Implement and enhance network security measures to protect client data
- Conduct advanced network diagnostics and performance optimization
- Develop and maintain networkrelated policies and best practices
- Mentor junior team members on advanced networking concepts
- Stay current with emerging network technologies and industry trends
Requirements
- Proven experience in advanced networking roles
- Deep understanding of networking protocols and infrastructure design
- Handson experience with multiple firewall systems (SonicWall Cisco Meraki Ubiquiti)
- Expertise in creating and managing VPN tunnels
- Strong analytical and problemsolving skills for complex network issues
- Excellent communication skills in English both written and verbal
- Ability to work US business hours (8 AM to 5 PM Central Time)
- Willingness to provide oncall support for critical network issues outside business hours
- Relevant networking certifications (e.g. CCNA CCNP) are a plus
- Ability to explain complex network concepts in simple terms to clients and team members
- Proactive approach to identifying and resolving potential network issues
Requirements
- Remote Network Support for Config
- Troubleshooting VPN Link issues
- ISP Coordination Installation Upgrades.
- CISCO Switches Dell Managed Switches
- Sonicwalls Meraki Ubiquiti
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR16347JOB
Requirements Proven experience in advanced networking roles Deep understanding of networking protocols and infrastructure design Hands-on experience with multiple firewall systems (SonicWall, Cisco, Meraki, Ubiquiti) Expertise in creating and managing VPN tunnels Strong analytical and problem-solving skills for complex network issues Excellent communication skills in English, both written and verbal Ability to work US business hours (8 AM to 5 PM Central Time) Willingness to provide on-call support for critical network issues outside business hours Relevant networking certifications (e.g., CCNA, CCNP) are a plus Ability to explain complex network concepts in simple terms to clients and team members Proactive approach to identifying and resolving potential network issues Requirements Remote Network Support for Config, Troubleshooting, VPN, Link issues, ISP Coordination, Installation, Upgrades. CISCO Switches, Dell Managed Switches, Sonicwalls, Meraki, Ubiquiti
Education
N/A