Night Auditor Guest Service Agent
Night Auditor Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Keeping hotel financial records in order
- Processes invoices transactions room charges refunds and prepares checkout bills
- Monitors and checks accounting ledger
- Verifying that all accounts are balanced and supported by documentation
- Audits financial statement accounts such as receivables and revenues
- Posts room taxes and charges
- Processes discounts and vouchers
- Tracks room availability and occupancy
- Prepares daily reports and summary cash balance
- Checking guests in and out of the hotel.
- Handling/Responding to guests needs requests and complaints.
- Answering the phone and making reservations.
- Summarizing each nights operations and listing any followup tasks for management.
- Following End of Day Procedures.
Qualifications :
- Minimum 1 year of bookkeeping and front desk experience
- Basic math and accounting skills
- Must have Night Audit experience
- Proficient in MS Office PMS and CRM software
- Outstanding verbal and written communication skills
- Detailoriented and strong organizational skills
- Strong interpersonal skills
- High school diploma or equivalent; Associate or Bachelors degree in Hotel Management or related field is a plus
- Past experience in customer service or hospitality is a plus.
- Analytical mind with strong attention to detail and an affinity for numbers.
- Good organizational and timemanagement skills.
- Selfmotivated proactive work ethic.
- Strong aptitude for customer service.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
