Night Guest Service Agent
Night Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Oversee night operations: Manage guest checkins checkouts and inquiries ensuring smooth overnight service.
- Provide exceptional guest support: Assist with latenight requests resolving issues professionally and efficiently.
- Ensure security and safety: Monitor the property conduct regular checks and respond to any incidents.
- Manage financial transactions: Process payments and balance cashier floats for the next day.
- Maintain a welcoming atmosphere: Represent the hotel with warmth and professionalism even during the quietest hours.
Qualifications :
You will be:
- Experienced in Front Office or Reception (preferred but not essential) with a personality that makes a lasting impression.
- Confident and approachable building connections effortlessly with guests and team members.
- Highly organized and detailoriented excelling in time management and clear communication both written and verbal.
- A team player with a proactive mindset thriving in a fastpaced dynamic environment.
- Energetic and driven bringing passion and initiative to every shift.
- Comfortable working independently and capable of making sound decisions during overnight shifts.
- Available for graveyard shifts embracing the unique pace and responsibilities of night operations.
Additional Information :
- Learn your Way Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits including discounted Food & Beverage Accommodation Worldwide
- Accors referafriend bonus
- Meals on shift
- Paid Parking at Park & Ride
- Paid Birthday Leave
- Paid Wellness Leave
- Refer a Friend Incentive
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
