CNC Administrator

Our remote client is currently looking for a Senior CNC Administrator with a focus on projects who can be clientfacing and help with presales (scoping projects). This consultant will report to the Manager of the JD Edwards Practice.

The position of Senior CNC Administrator is a Primary Technical role within the organization. The Senior CNC Administrator has primary responsibility for strategic CNC administration design planning execution and support on EnterpriseOne projects. This role makes senior level decisions and coordinates activities within the Professional Services Delivery department. Must possess the ability to work in a highly diverse and integrated hardware / software / cloud environment. The position may involve being the secondary CNC administrator for one or more of the JDE EnterpriseOne customers.

Analyzes tests and implements EnterpriseOne CNC design supporting various Oracle and thirdparty business applications (including base definition structure documentation longrange requirements operational guidelines).

Provides a high degree of coordination between user technical application and customer corporate entities to ensure effective environment management.

Participates as a proactive team member on EnterpriseOne projects. Provides technical implementation design strategy and documentation. Above all ensures solutions meet business objectives and establishes and maintains a high level of user trust and confidence in their knowledge of and concern for customers business needs. Has a willingness to work with customers of varying levels of technical expertise in a highpressure complex environment.

This position requires a high aptitude to accept complex assignments analyze problems provide effective solutions and ensure customer satisfaction of service delivery.

Participates on Professional and Managed Services teams as a Senior CNC administrator.

Designs and implements EnterpriseOne solutions considering customer business requirements and applying the principles of scalability recoverability availability and elasticity.

Designs and implements technical implementation strategy taking into account customer timelines and requirements.

Designs and implements administration practices regarding various routine administration activities for new customers.
Recommends changes to administration practices followed for various customers keeping in mind the efficiency of the recommended best practices and customer satisfaction.

Makes technical recommendations beyond the JDE application footprint and logical configuration that take into account the other layers of the computer stack like network and virtualization. E.g. leveraging cloud and utility technologies where needed for production or business continuity.

Works with and under general direction from senior management CNC Team

Leads Project Management and CNC Architecture personnel

Establishes / recommends standard operating policies and procedures on system use and services.

Provides technical leadership to CNC team members.

Investigates and tests new EnterpriseOne tools features and functionalities to improve the availability a scalability and efficiency with which the systems processes.

Identifies and addresses ticket issues that are identified as problem tickets.

Provides PreSales Sales and Marketing technical support as requested.

Assures timely resolution to user and project issues based on published SLAs.

Provides training to other CNC administrators and provides consultation to other CNC functions.

Responsible for Installation / Configuration of thirdparty applications

Provides cloud operations support for customers where selfprovisioning is available

Provides Level 2 database support when applicable.

Experience in designing and installing JD Edwards EnterpriseOne systems on premise and in the cloud.

Strong interpersonal and communication skills; capable of writing proposals or papers making presentations to customer audiences or professional peers and working closely with upper management.

Ability to identify tasks which require automation and automate them.

General understanding of all RDBMS platforms supported by EnterpriseOne.

Solid understanding of all OS platforms supported by Enterprise

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