Communications Manager

Roles and responsibilities

The Senior Manager will manage client activity across a variety of projects, producing compelling and intuitive communication solutions and results. Revenue generation and income on your accounts is a key responsibility, therefore you will need to ensure any project solutions are commercially viable and project meets financial goals.

You will support the Directors in the development of the client or campaign strategy and act as the day-to-day lead on various projects and campaigns. You will co-ordinate and manage multi- discipline teams to ensure each project or campaign is delivered efficiently, within budget and on brief. In brief, you will be responsible for ensuring your clients are happy and receiving the highest levels of quality and service.

• You will be seen as a trusted ‘advisor’ to clients – proactively adding value, insights and direction to internal and external meetings
• Ability to work across different vertical works steams
• They should be able to problem solve both internally and externally at an advanced degree for their clients
• As a Senior Manager, you will have an excellent ability to edit and proofread communication and be accustomed to writing small briefs and communication plans, directly communicating with clients with minimal support
• Ownership of significant communication strategies and active participation in client workshops and meetings with Directors and above
• Responsible for leading and completing profitable projects with the support of Account Directors and above
• An understanding of commercial needs of agency and financial requirements of clients
• You will help to identify new opportunities with existing clients and new business, and activate opportunities with the support of the Director and wider team members

Desired candidate profile

• Contributes relevant content to pitch presentations. May be asked to present at pitch or client meetings under guidance of Directors
• You will contribute to thought leadership and business development through activities like blog writing and event presentations
• Constantly be tuned in with market knowledge and relevance to your clients, proactively advising
• Ability to work successfully across multiple clients at any one time. Proactively finding ways to juggle conflicting client deadlines and needs without impacting client satisfaction. Able to manage multiple projects at any one time of various sizes to agreed deadlines
  

Experience Required

• Independent client handling
• 6+ years
• Independent revenue management
• Ability to put complete pitch document together
• Proactive client issues managem