Help Desk Analyst
Help Desk Analyst
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1 Vacancy
Job Description
C2C/1099
Job titleHelp Desk Analyst
Job typecontracthybrid
Job locationHarrisburgPA
CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
Effectively and efficiently provide helpdesk support
Ability to quickly learn and become proficient with using a new computer system
Use complex technical training material and manuals to diagnose citizen and enduser issues
Use distance communication methods including conference call and webinar tools
Develop specific goals and plans to prioritize organize and accomplish work
Establish shortterm and longterm objectives and specify the strategies to achieve them
Proficiency in Microsoft Office Suite including Access Excel Power Point and Word
Document the status of projects
Use phone email fax and messaging to communicate
Communicate effectively in writing orally electronically and inperson
Work independently and as a part of a team
Required/Desired Skills
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Employment Type
Full Time
