Assistant Manager - Front Office
Assistant Manager - Front Office
Posted on :
30-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Assist with the management of all operational departments as required
- Management of roster costings and forecasting
- Professional development of Guest Service Agents & Porters to ensure strong succession planning
- Involvement in and management of setting KPIs for Front Office & guest satisfaction
- Process and assist with checkin checkout of guests ensuring all procedures are adhered too.
- Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
- Immediately attending to guest requests and leading by example to other members of the team by being proactive and resourceful.
- Responsibility for the health and safety of all patrons guests and staff members.
- Overseeing of whole guest experience from Reservation through to departure.
Qualifications :
- Your ability to surprise our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation.
- You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements.
- You have experience in Opera Microsoft Word and Outlook. You will hold a Senior First Aid Certificate and an open manual drivers licence. You will be available to work varied shifts from early mornings to late evenings including weekends overnight and Public Holidays as per our business demands.
In return we will provide you with career development opportunities a fun and rewarding environment as well as hotel discounts worldwide.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
