Reservations Executive
Reservations Executive
Posted on :
30-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Plan the room reservations.
- Ensure proper selling techniques and strategies are utilized to maximize room revenues.
- Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
- Liaises with Sales & Marketing team and Front Office Team and will be responsible for Reservation Associates
KEY OPERATIONAL RESPONSIBILITIES
Financial
- Identify optimal cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database entering guest bookings to ensure guest information records are kept up to date and accurate for future events.
Operational
- Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
- Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
- Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
- Ensure calculative overbooking.
Business plan /Analysis
- Assist in the development of occupancy forecasts for the annual budget.
- Handle additional responsibilities as and when delegated by the Management.
Team Management
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
General Duty
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness
- Ability to accept responsibility
- Selfconfidence motivation drive and tenacity
Qualifications :
- Minimum 1 years of experience in same position
- Guest focused personality is essential
- Prior experience working with Opera or a related system experience is an asset
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus Point.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
