IT Executive Hospitality - Jeddah - The First Group
Posted on :
29-10-2024
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1 Vacancy
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Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
29-10-2024
Job Description
Overview:
Core to our vision for the future of hospitality is The First Collection our awardwinning hotel brand that reflects the rich culture innovative spirit and unparalleled refinement for which Dubai is famous for. The First Collections urban lifestyle resorts situated in prime locations across Dubai are renowned for their unique blend of worldclass hospitality and modern flair as well as their cuttingedge guest facilities and services which include exclusive access to the stunning Soluna Restaurants and Beach Club located on the worldfamous Palm Jumeirah.
Every hotel in our fastgrowing portfolio reflects our ambition to capture the essence of urban living blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the citys heartbeat ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai the worlds most exciting metropolis. Job Description:
Over the past two decades The First Group has forged a reputation as one of the hospitality industrys leading innovators providing groundbreaking investment opportunities to clients and partners while delivering exceptional memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fastgrowing portfolio of awardwinning hotels and residences exciting F&B outlets and lifestyle venues and delivered through our array of complementary thirdparty hotel and asset management services.
Core to our vision for the future of hospitality is The First Collection our awardwinning hotel brand that reflects the rich culture innovative spirit and unparalleled refinement for which Dubai is famous for. The First Collections urban lifestyle resorts situated in prime locations across Dubai are renowned for their unique blend of worldclass hospitality and modern flair as well as their cuttingedge guest facilities and services which include exclusive access to the stunning Soluna Restaurants and Beach Club located on the worldfamous Palm Jumeirah.
Every hotel in our fastgrowing portfolio reflects our ambition to capture the essence of urban living blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the citys heartbeat ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai the worlds most exciting metropolis.
- Troubleshoot IT System and Hardware.
- Manage and monitor Network Devices.
- Administer Databases.
- Follow all company policies and procedures; protect company assets. Address guests service needs.
- Responsible for providing comprehensive IT support and technical functions.
- Monitor operate coordinate assist and train others in the operation of computer hardware software and peripherals in order to achieve the desired result.
- Provide enduser support. Manage user accounts including set up removal and resetting passwords in order to ensure confidentiality and proper use.
- Responsible to adhere with all information security policies and hotel/property/outlet procedures.
- Manage and monitor the A/V equipment in the property/F&B outlets.
- Support the F&B operational needs for POS requirements such as RVC Configuration creatingmenu items & packages classes SLU NLU and configure reports.
- Setup Install and troubleshoot POS Check and KOT printers.
- Maintain inventory of all technology devices.
- Supporting the rollout of new applications/systems.
- Prepare project status reports.
- Prioritizing and managing many open cases at one time.
- This position will also require oncall response to incidents as necessary.
- Oversight and management of a 24x7x365 environment which may require some off shift work.
- Degree in Information Technology Computer Science etc or equivalent.
- IT related Certifications & Trainings.
Technical Capability:
- Working knowledge of relevant operating systems software network installation and configuration.
- 3 years of experience in a similar role.
- Excellent problemsolving and critical thinking skills.
- Good knowledge of Opera Micros FMC and SUN System.
Soft Skills:
- Excellent communication and interpersonal skills
- Excellent problemsolving skills
- Good Analytical and reasoning skills
- Work under pressure
- Conflict resolution
- Good organization time management and prioritization.
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Employment Type
Full Time
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