Help AG is looking for a talented and experienced HR Executive Resident Resources who will take the responsibility of coordinating for resources that are provided by Help AG to customers to join as part of their organizations cybersecurity team for a contractual period. The HR Executive Resident Resources takes part in the entire resourcing lifecycle starting with requirements alignment with customer recruiting onboarding contracts commercials HR operation and administration until offboarding or reintegration.
Responsibilities
- Day to day coordination with resources on various operational related activities.
- Facilitate and execute the entire lifecycle of resident resourcing (head hunting selection preboarding onboarding performance improvement plans and offboarding).
- Manage and update employee leave records in the HR system ensuring accurate and timely tracking of all leaves (sick annual and other absences).
- Oversee the monthly billing process for outsourced resources ensuring accurate calculation and timely submission of invoices.
- Manage and verify overtime and expense submissions from employees ensuring all claims are compliant with company policies and properly documented.
- Facilitate the participation of resources in company events and activities encouraging employee involvement and fostering a positive workplace culture.
- Work closely with internal teams including HR Finance and Operations to ensure alignment on resident resource and customer satisfaction.
- Prepare and provide regular reports on leave balances resource billing and expenses for internal and customer use.
- Coordinate security clearances and other onboarding prerequisites gathering.
- Monitor the onboarding of resources coordinate with internal and external stakeholders to plan travel and accommodation orientation email ID and IT asset assignment and customersite deployment.
- Maintain detailed and uptodate records of resident resources including (but not limited to) contact details compensation project numbers appraisal history etc. (including any special considerations or arrangements).
- Coordination of resident resource contracts (SOW CRs & Performance).
- Collecting timesheets from resources deployed at various customer sites.
Qualifications & Skills
- Bachelors degree in human resource/ business administration / information systems / computer engineering or relevant industry experience.
- Preferably Saudi National with native Arabic language and proficiency in English.
- Customer and teamfocused attitude.
- Active listener with strong interpersonal skills with the ability to collaborate well with others.
- Knowledge and understanding of the KSA Labor Laws Immigration procedures and limitations.
- Expert skills in the use of productivity tools such as Office 365 ITSM HRMS Systems etc.
- Knowledge and understanding of the PMI Project Management Framework would be good to have.
- Significant experience of stakeholder and communication management.
- Peoplemanagement & conflictmanagement.
- Excellent organizational skills ability to influence and manage customer expectations.
- Excellent communication presentation and reporting skills.
- Flexible work approach should be willing to work extra hours based on the job requirements.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement activities throughout the year.
- Exposure to multiple client environments/architectures and multivendor security controls and technologies.
- Tailored training & development program.
About Us
Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004 Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020 hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the regions trusted IT security advisor by remaining vendoragnostic trustworthy independent and cybersecurity focused. With bestofbreed technologies from industryleading vendor partners expertly qualified service delivery teams and a stateoftheart consulting practice Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
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