drjobs Hotel Assistant Manager - Four Seasons العربية

Hotel Assistant Manager - Four Seasons

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1 Vacancy
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Job Location drjobs

Doha - Qatar

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a worldclass employee experience and company culture.

At Four Seasons we believe in recognizing a familiar face welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us stay with us live with us or discover with us we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

seaside retreat in the heart of Qatars capital; experience the completely new Four Seasons Hotel Doha reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges our beachfront urban retreat has been transformed into a vibrant hotspot while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district and has 237 rooms and 20 unbranded townhouses villas a large Food and Beverage operation with 10 stunning venues including the worlds largest Nobu restaurant significant banquets/outside catering five pools and a private beach fitness center and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room colour therapy room steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and reopened in March 2020.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests customers business associates and colleagues we seek to deal with others as we would have them deal with us. Our team is built on mutual respect collaboration excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who by nature believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:

The Hotel Assistant Manager oversees the Front Office staff and manages all functions of the Front Desk. Ensures communications and followup on any problems guest requests or special requirements. Monitor employees activities to assure that standards are being met staff is being supported and guest needs are being met.

  • Oversees the Front Desk operations and acts as the manager on duty in the hotel.

  • Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests explaining the accommodations and establishing credit or method of payment.

  • Assists with the talent acquisition training supervising and performance management of the Front Office team

  • Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Desk Manager and/or Finance Management.

Preferred Qualifications and Skills

  • Previous experience for at least 2 years in a similar role with a Luxury Hotel or Resort.

  • Excellent English language skills both written and verbal.

  • College degree preferably in Hospitality Management

  • Extensive knowledge of front office operations.

  • Strong leadership skills

  • Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. Ability to effectively handle stressful situations and guest complaints.

Our Offering:

  • Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

  • An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential

  • The opportunity to engage in a diverse and challenging work environment

  • Complimentary and or Discounted Hotel Stays

  • Competitive Salary (TaxFree)

  • Excellent Benefits Package that includes: Medical Dental and vision

Work Authorization:

The Hotel will apply for work authorization for a successful candidate.


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