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You will be updated with latest job alerts via emailJoin Our Team as a Team Leader in Thessaloniki!
We are seeking a motivated and experienced Team Leader fluent in Hungarian to join our dynamic team in Thessaloniki Greece! If you have a passion for content moderation and enjoy working in a collaborative environment we want to hear from you!
Position: Team Leader
Location: Thessaloniki Greece
Work Model: Onsite
Employment Type: Fulltime
Your Responsibilities:
As a Team Leader you will be at the forefront of our content moderation efforts performing the following tasks:
Content Analysis: Review and assess usergenerated content to swiftly identify and address any violations of community standards terms of service and legal obligations.
Coaching and Feedback: Provide constructive feedback and personalized coaching to content moderators empowering them to enhance their performance and maintain consistency in moderation decisions.
Quality Assurance: Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency.
Collaboration: Work closely with Operations Training and Product Development teams to streamline moderation processes and optimize tools for greater effectiveness.
Industry Knowledge: Stay updated on industry trends best practices and regulatory changes regarding content moderation proactively suggesting adjustments to policies and procedures to ensure compliance.
Requirements:
Language Proficiency: Fluent in Hungarian (C1) and English (C1) with excellent grammar skills.
Education: Bachelors degree in a related field or equivalent work experience.
Leadership Experience: Proven experience in team leadership preferably in a BPO or tech company environment.
Moderation Understanding: Strong knowledge of online community standards legal requirements and regulatory frameworks related to content moderation.
Analytical Skills: Excellent analytical and problemsolving skills capable of making sound decisions under pressure.
Attention to Detail: Exceptional attention to detail and ability to maintain accuracy while handling large volumes of content.
Communication Skills: Strong communication and interpersonal skills with the ability to provide clear feedback and collaborate effectively with crossfunctional teams.
Technical Proficiency: Proficient in using moderation tools and platforms as well as Microsoft Office Suite and Google Workspace. Experience with machine learningbased moderation tools is a plus.
What We Offer:
Competitive Remuneration: Attractive salary package based on experience and performance.
Flexible Shifts: Work within a 24/7 operational schedule.
Relocation Support: Assistance with relocating to Thessaloniki.
Wellness Coaching: Access to wellness resources and coaching to ensure a smooth transition into your new role.
Positive Work Environment: Join a dynamic and creative team known for its friendly atmosphere.
Employee Benefits: Enjoy private health and life insurance 85 monthly meal vouchers and 65 monthly transportation allowance.
Indefinite Contract: Stability and job security.
If you are ready to take on a leadership role and make an impact in a dedicated team in Thessaloniki apply today and become an integral part of our exciting journey!
Remote Work :
No
Full Time