Customer Service Representative
Customer Service Representative
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Job Description
Customer Service Representative (French speakers)
Location: Leiria Portugal (Hybrid)
Starting Date: April 11 2024 or November 11 2024
About Us:
Join our dynamic team where we prioritize exceptional customer experiences. We are looking for a motivated and skilled Customer Service Representative fluent in French to support our clients and enhance our services.
Responsibilities:
Provide outstanding customer support via phone email and chat in French.
Resolve customer inquiries and issues efficiently and effectively.
Maintain a positive and professional demeanor while interacting with customers.
Collaborate with team members to improve service processes and customer satisfaction.
Document customer interactions and feedback accurately.
Requirements:
Fluency in French (spoken and written) is essential; proficiency in English is a plus.
Previous experience in customer service or support roles is preferred.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Problemsolving skills and a customeroriented mindset.
What We Offer:
Attractive salary and benefits package.
Flexible hybrid work environment.
Opportunities for professional growth and development.
A supportive and inclusive company culture.
Join us in delivering exceptional service and making a difference for our customers!
Remote Work :
No
Employment Type
Full Time
